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We pay $2300/mont for a family of 4, no pre-existings. They cover nothing! Everytime we go to any doctor, specialist I get bills! I need to see an ortho, which there are about 75 in my area, no they want me to travel 45 minutes to someone I never heard of! To have lab...
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1.8
#1288689
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Capital Bluecross - Wouldnt cover diagnostic mammogram, denied appeal

Two time breast cancer survivor, instructed by oncologists to always have a diagnostic mammogram. Never had a problem tilll l had this lousy insurance. Now stuck with all the bills.
#1223300
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Our doctors give us medications and how much they want us to take because they are the doctors not insurance companies so why is capital blue undermining our doctors by giving us a quantity limit! why should anyone pay for insurance when all they do is refuse to pay...
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h.kitchener
h.kitchener

Commenting on a complaint that is devoid of specifics is impossible, eg., drug name, number of pills requested and authorized by the insurance company and their reasons for do...

Anonymous
Anonymous

when I say capital blue will only pay for half I ment I was given a prescription for 120 pills now with this quantity limit bs they will only cover 52 pills my script is for...

1.0
I didn't like
  • Constant changes to policy
#1063296
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This is by far the worse insurance we have ever had! Do not choose if you have any health issues at all. This was the first insurance company that has denied treatments for my son with Crohn's disease in the last eight years. Not reliable. No consistency with their...
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#891086
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I have a Medical Advantage Plan with Blue Cross - Senior Blue PPO. It is offered to retired teachers. I am so disgusted with getting passed around to find out answers to simple questions. I simply want to know co-pays for 2016 for 2 medications. I am given incorrect...
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I didn't like
  • Lack of ability to find answers for my plan
#717469
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I've been having problems with my account since October. After I made 25 phone calls for a total of 6 hours and 57 seconds, I find out our account is suspended. Eevidently, they found an error dating back to December 2014. So without notice or even a May invoice,...
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Anonymous
Anonymous

SAME problem with this company. ''Automated Bill Pay'' and some confusion with the routing number… so why not call their customer ?? NOPE. JUST DROPPED ME WITH NO LETTER FO...

#636906
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Contact Capital Bluecross

Mailing Address:
Capital BlueCross
PO Box 779519
Harrisburg, Pennsylvania 17177-9519
United States
Phone:
(800) 242-4816
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